Performance Monitoring

Our independent Performance Monitoring services provide you with business critical information which is customised and delivered to your specific requirements, alerting you to any performance issues as they happen.

Unreliable, slow web sites with incomplete pages and badly performing transactional facilities not only damage your brand and reputation, they also directly impact on your revenue, as users who are dissatisfied with their online experience quickly swap to a better performing competitor.

We provide independent assurance of how your web sites are performing and the user experience they are providing through our market-leading Performance Monitoring services.

Key benefits:

The users' perspective: We enable you to gain a genuine understanding of what your customers experience when visiting your web site. By monitoring performance from outside your firewall, we simulate a user visiting your site and can capture exactly what they see.
Customised monitoring: We monitor any application from basic sites to complex dynamic journeys. Our solution is a comprehensive monitoring solution allowing you to control and determine what you monitor and how often.
Rapid, actionable results: The results we provide are timely, trustworthy and offer valuable information that enable you to react quickly, resolving problems effectively and efficiently. Our double testing methodology ensures that we only alert you to real errors, via the customisable escalation process to whoever you wish to alert. By capturing the html header you can pinpoint exactly what the problem is.
Trend analysis and reporting: Over time those same results build a comprehensive view of your web performance, enabling you to spot trends and bottle necks, and effectively plan resources for the future. Access to your historic data enables you to make some strong decisions on the state of your services. With our management reports, you can see from all angles the effect of poor performance.
Great service to make life easy: There's no software to purchase or install. Our dedicated technical support engineers will configure the monitoring to fit your requirements precisely and ensure you are notified whenever that configuration may need to be changed.